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Thank you for your interest in ER&L 2014! If you are interested in purchasing the archive, please click here to register.

ER&L Archive Consumers: Please use the #erl14 Online filter in SCHED to view available sessions. And view Bonnie Tijerina’s "Get Ready, ER&L Online Conference Attendees!" blog post for the troubleshooting details & ER&L 2014 downloads.

ER&L values Twitter as a tool to connect people with things to say about ER&L-related content. Tag tweets #erl14 to view & join the conversation if you are interested! 

See you next year in Austin or Online, February 22-25, 2015 for our 10th Anniversary Conference and Celebration! 

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Sunday, March 16
 

3:30pm

Registration Open
Sunday March 16, 2014 3:30pm - 9:30pm
AT&T Center Registration Desk

5:00pm

UT Austin + ER&L Welcome Reception
Sunday March 16, 2014 5:00pm - 6:00pm
Perry–Castañeda Library 101 E 21st St, Austin, TX 78712
 
Monday, March 17
 

7:00am

Breakfast
All ER&L attendees are welcome to join us for a robust breakfast.


Monday March 17, 2014 7:00am - 8:30am
Tejas Dining Room

7:30am

Registration Open
Monday March 17, 2014 7:30am - 5:30pm
AT&T Center Registration Desk

8:30am

Freeing Knowledge: A Values Proposition
Knowledge is open-ended and networked by its very nature. Libraries have traditionally been local nodes in that network, places where people can join the network, where learning is inquiring, not just acquiring. Yet the fluid, connected nature of knowledge runs counter to the current economic framework in which knowledge is given to publishers to be transformed into property, then returned to the network through a complex system of metered payments. Libraries have worked hard to keep knowledge free at the local level through negotiating licenses, implementing software to manage all the locks and combinations, and designing user interfaces that make the locks as invisible as possible. If we joined our knowhow and our fundamental values, we could collectively play a leadership role in developing a new and open network that is, like knowledge itself, open to change.
Barbara Fister has coordinated instruction at the Gustavus Adolphus College library in St. Peter, Minnesota, for over 25 years, but is still learning how to help students (and faculty) learn. She has studied students' research processes, examined the relationship between writing and research, and teaches an upper division course on how information works. She has written widely on open access to scholarship and is interested in the future of publishing of all kinds. You can follow Barbara's generalist tendencies on Twitter (@bfister) and through Library Journal's Peer to Peer Review or the Library Babel Fish blog at Inside Higher Ed.
ERL's Opening Keynote Session is sponsored by:
Statewide California Electronic Library Consortium (SCELC)

Speakers

Monday March 17, 2014 8:30am - 9:40am
Grand Ballroom

9:50am

Understanding Social Media and the Library User Experience: Be Interesting, Be Interested
Online networking through social media provides fresh opportunities for libraries to expand our presence beyond our physical walls by reaching library users in new ways. Social media allows libraries to interact with users and build community. In turn, libraries can observe users engaging through social media and can promote resources and services accordingly. Told from both public and academic library perspectives, this session will explore how to create an overall social media strategy, develop social media content using tools such as Excel and Serials Solutions resource management, and collect and analyze results via the two most popular social media channels currently used: Twitter and Facebook.


Monday March 17, 2014 9:50am - 10:35am
Salon D/E

9:50am

OneSearch: Transforming Collections by Increasing Discoverability? A Usage Data Analysis
San Francisco State University implemented OneSearch (our branding of Summon discovery service) in 2012. This study will analyze usage data from Xerxes, link resolver, proxy server, database statistics and interlibrary loan server to present a comprehensive picture of OneSearch's impact on the library collections and services.

Speakers

Monday March 17, 2014 9:50am - 10:35am
Room 203

9:50am

Making Usage Data Meaningful
Assessing the use of electronic resources is challenging for libraries. Establishing usage benchmarks within library peer groups and examining data beyond vendor-provided usage statistics develops a richer context for assessment. This presentation will describe the process and results from a benchmarking study of over 200 libraries in North Carolina.


Monday March 17, 2014 9:50am - 10:35am
Room 204

9:50am

Collaborative Cataloging
Following this session, participants will be able to reassess their understanding of librarian-created metadata to include more collaborative models, and will learn about a variety of technologies and workflows that make a collaborative cataloging project possible.


Monday March 17, 2014 9:50am - 10:35am
Room 105

9:50am

Publishers Are from Mars, Librarians Are from Venus - NOT!: an Open Discussion
Librarians’ views of publishers are often limited to those who attend library conferences—sales and marketing staff from large and medium sized companies.  But what about other roles and companies?  How do they differ in commercial and non-profit organizations?  Positions cover manuscript acquisitions, editing, layout, production, metadata, finances, pricing, invoicing, customer service, research and development, workflow revision, training, management and more. You probably have more in common with publishers than you realize.  Come hear representatives discuss their organizations and answer your questions.

Moderators
avatar for October Ivins

October Ivins

Principal and Consultant, Ivins eContent Solutions
October was an academic librarian for 20 years at UNC and LSU, and was an executive at two Boston area publishing services dot coms.  She is an independent consultant to publishers and other content providers, associations, libraries, and consortia.  Projects typically include market... Read More →

Speakers
MA

Margy Avery

Senior Acquisitions Editor – Communications, Information Science, and Science, Technology, & Society, The MIT Press
RB

Robert Boissy

Account Development & Strategic Alliances, Springer Science + Business Media
RD

Rebekah Darksmith

Marketing & Sales Director and Assistant Director, University of California Press
MS

Melanie Schaffner

Director, Sales and Marketing, Project MUSE
Melanie Schaffner joined Project MUSE® in 1996 and currently serves as Director, Sales and Marketing. Her primary responsibilities include managing global sales and outreach activities, developing business models and a comprehensive marketing strategy for MUSE’s various product... Read More →


Monday March 17, 2014 9:50am - 11:40am
Room 301

10:55am

Diving into E-book Usage Navigating the Swell of Information
This large-scale study demonstrates e-book usage trends across over 10,000 libraries. With four years of data, and a large number of titles (570,918 from ebrary, 350,000 from EBL) we can show broad patterns of usage and establish benchmarks that should prove useful for libraries and consortia for local planning.


Monday March 17, 2014 10:55am - 11:40am
Room 204

10:55am

What is your data dying to tell you? Exceedingly useful tips, tricks, and secrets
Your data is dying to tell you secrets that you might never guess. Learn some unexpected to predict non-cost workflows and identify meaningful trends using cost data analyses through ordinary reports and spreadsheets.


Monday March 17, 2014 10:55am - 11:40am
Room 203

10:55am

Cleaning the Metadata Mess: Using OpenRefine to Transform and Share your Library's Data
Our resource management tools demand authoritative, normalized data, yet the metadata we work with rarely cooperates. But help exists! Learn how three librarians are using OpenRefine, a free data transformation tool, in their institutional repositories, catalogs, and the Global Open Knowledgebase and be inspired to tackle your institution's metadata mess.


Monday March 17, 2014 10:55am - 11:40am
Salon D/E

10:55am

Alternative Metrics as a Discovery Tool
From the perspective of repositories and publishing, this panel will explore the current role of alternative metrics in scholarly publishing as a method of filtering the best research in the sea of material published every day in the Open Access landscape.


Monday March 17, 2014 10:55am - 11:40am
Room 105

11:45am

EBSCO Luncheon on Discovery, Open Source & Analytics
Join EBSCO for a lunch session at ER&L onDiscovery, Open Source & Analytics, Bringing content and context to your library. RSVP: www.ebscohost.com/events

Monday March 17, 2014 11:45am - 1:00pm
Grand Ballroom

1:00pm

Lightning Talks

Lightning Talks is a fast paced session comprised of short 8 minute talks from... you on the first day of ER&L!


Attendees from ER&L take this post-lunch session over and you never know where this will go. Learn about a project, share an idea, suggest a working group to tackle a problem... The only requirement is sign up at registration beginning Sunday at the open of registration.

Monday March 17, 2014 1:00pm - 2:00pm
Room 204

1:00pm

DISCUSSION: Introducing OAWAL: crowdsourcing best practices for open access workflows in academic libraries
This roundtable session will introduce OAWAL: open access workflows in academic libraries, a crowdsourcing attempt to get at the best practices for open access management both of locally created content and managing commodity content made open access by the publishing community and will seek to gather feedback from the audience.


Monday March 17, 2014 1:00pm - 2:00pm
Room 103

2:05pm

Getting it Together With Intota: How Does this Work in an Actual Library?
Imagine if your library had the ability to bring all of your electronic and print resources together, combine comprehensive assessment ALONG with market-leading discovery so your patrons can find the most valued resources available. Now, what if you could also report this information to administration and other groups both in and outside of the library? We will explore, with librarians, these assessment experiences and workflow efficiencies as well as share real world case studies that were performed to analyze the collection and showcase library value.


Monday March 17, 2014 2:05pm - 2:50pm
Room 301

2:05pm

Usage of E-books with Enriched Bibliographic Records
Enhancing bibliographic records with contents and summary notes increases their accessibility in the online catalog. Does this accessibility lead to increased usage? A use study of e-books with and without enhanced bibliographic records was conducted in a large university library to answer this question.


Monday March 17, 2014 2:05pm - 2:50pm
Room 203

2:05pm

Best Practices for Demand-Driven Acquisition of Monographs: Recommendations of the NISO DDA Working Group
Since Summer 2012, the National Information Standards Organization (NISO) DDA working group has been developing recommended practices regarding Demand-Driven Acquisition. This group, consisting of librarians, publishers, e-book aggregators, library service and ILS vendors, has gathered feedback through surveys, interviews, and focus groups, and will present their recommendations. The working group plans to release a final report in Spring 2014.


Monday March 17, 2014 2:05pm - 2:50pm
Salon D/E

2:05pm

Techniques for Successful Negotiation
Negotiation is not generally taught in library schools, yet it is a necessary skill when acquiring electronic resources for libraries. This session will cover the basics of how to approach a negotiation, what techniques might prove useful in a negotiation, and provide real-world examples.

Speakers
avatar for Rick Burke

Rick Burke

Executive Director, SCELC
A long-time attendee of the Charleston Conference, I lead SCELC, a library consortium based in downtown Los Angeles. Since SCELC is very active in licensing e-resources I have spoken at past pre-conferences on negotiation and on e-resource management. I enjoy talking about consortia... Read More →


Monday March 17, 2014 2:05pm - 2:50pm
Room 204

3:10pm

Breaking Silos: Interdepartmental Collaboration for Better Electronic Collection Development
Electronic resource collection development in the academic library presents new challenges--ones which traditional organizational models are ill-equipped to address. This session will discuss ways to break outmoded public services and technical services silos by creating or adapting staffing, structure, and support to reach your collection development goals.


Monday March 17, 2014 3:10pm - 3:55pm
Room 204

3:10pm

Borrow vs. Click: comparing the usage of print and e-book equivalents of Course Adopted Books
What factors influence the format preferences between e-books and their print equivalents within an academic library context? This session will examine and analyze findings from a two semester study in Claremont Colleges Library, comparing the usage of print and electronic equivalents of the same Course Adopted Book title.

Speakers

Monday March 17, 2014 3:10pm - 3:55pm
Room 203

3:10pm

DDA 2.0: Evidenced-Based Selection of E-Books
UConn Libraries PDA program is quite successful from an acquisitions perspective, but access to DRM-encased e-books is a less than ideal user experience. This presentation describes how UConn Libraries worked to provide access to thousands of DRM-free e-books while only purchasing titles with highest use.

Speakers
avatar for Galadriel Chilton

Galadriel Chilton

Head of Licensing & Acquisitions, University of Connecticut
University of Connecticut


Monday March 17, 2014 3:10pm - 3:55pm
Salon D/E

3:10pm

How Do We DO That? : Electronic Resource Management in a Next-Generation ILS
What does electronic resource management look like in next-generation systems? How can institutions leverage automated processes to improve efficiency? What happens when you belong to a consortium that wants to increase collaboration? Representatives from the Orbis Cascade Alliance and an Ex Libris product developer will discuss these issues and more.


Monday March 17, 2014 3:10pm - 3:55pm
Room 301

3:10pm

Spreading the Word about the Best Kept Secret in your library: Coordinators for three different state-wide digital libraries share ways they promote their resources to patrons, students, librarians and the public
Statewide eLibrary coordinators from Michigan, Tennessee and Texas have put their collective experience together to share best practices on how to successfully promote and encourage use of subscription eResources provided in their states. Marketing strategies and campaigns will be shared along with promoting eResources training opportunities in all three states.

Speakers

Monday March 17, 2014 3:10pm - 3:55pm
Room 105

4:00pm

Across the Cycle and Beyond the PDF: Libraries and Librarians Innovating Scholarly Communication
This session will explore how libraries and librarians are positively affecting scholarly communication in new and impactful ways. Several case studies will be used to exemplify how our community's expertise is being applied to projects and initiatives that build upon and extend beyond our traditional spheres of influence.

Speakers

Monday March 17, 2014 4:00pm - 4:45pm
Salon D/E

4:00pm

Finding the Good Ones: Strategies for Evaluating Open Access Resources
Librarians, knowledgebase providers, and indexing services are all grappling with the presence of so-called "predatory" Open Access journals that prey on authors seeking outlets for publication. Learn what strategies these groups in the scholarly community are using to identify and evaluate Open Access resources for their respective collections.


Monday March 17, 2014 4:00pm - 4:45pm
Room 301

4:00pm

Collection Management Workflows: The Cart versus the Horse
New collection management systems are emerging with the promise of increased efficiency. Libraries and solution providers face challenges to actualize this possibility and must first understand and analyze current workflows. With an advanced model of collection management, now is the time to disrupt current processes and enable more efficient workflows.


Monday March 17, 2014 4:00pm - 4:45pm
Room 203

4:00pm

Shared library services: where there's a value in numbers
In the UK, national shared usage statistics services such as JUSP and IRUS-UK provide economies of scale. They save institutions time and money to focus on data analysis and quality. This paper will outline how organisations are using JUSP and IRUS-UK to measure value and impact of valuable resources.

Speakers

Monday March 17, 2014 4:00pm - 4:45pm
Room 105

4:00pm

Don't lose REM over your ERM: Three ways to grow your own system
Come to this session to see how librarians at three different universities use innovative tools to manage electronic resources and workflows. The University of Alaska Fairbanks created an ERM using Google Sites, American University uses LibGuides for Workflow Management, and Grand Canyon University built their ERM using Microsoft CRM.


Monday March 17, 2014 4:00pm - 4:45pm
Room 204

4:50pm

Oh past self, come here and let me kick you in the shins
Notes. We put them everywhere to tell staff how to process something, mark historical decisions, or guide us in next steps. Join this session to hear how some librarians give a gift to their future selves by writing and organizing their notes about electronic resources.

Speakers
avatar for Anna Creech

Anna Creech

Head of Resource Acquisition and Delivery, University of Richmond
Anna Creech is the Head of Resource Acquisition and Delivery at the University of Richmond, which is a fancy way of saying she’s in charge of the department that buys all the (library) things. With a background as a serials and electronic resources librarian, she has a strong interest... Read More →


Monday March 17, 2014 4:50pm - 5:35pm
Room 204

4:50pm

Playing Nicely Together: The Ins and Outs of improving metadata for libraries, content providers and discovery services vendors
Greater collaboration between libraries, discovery services vendors, and content providers could increase the quality and value of metadata which would improve end users' ability to discover content. Each corner of this triangle has its own challenges and our goal is to discuss possible solutions.

Speakers
avatar for Charlie Remy

Charlie Remy

Electronic Resources & Serials Librarian, University of Tennessee at Chattanooga


Monday March 17, 2014 4:50pm - 5:35pm
Salon D/E

4:50pm

Open Sesame: Open Access Textbooks and Open Educational Resources for Massive Open Online Courses
To become more engaged with Massive Open Online Courses, Open Educational Resources, and Open Access Textbooks, librarians should become better acquainted with each,and maintain current awareness of ongoing developments. and promote them within their communities.

Speakers

Monday March 17, 2014 4:50pm - 5:35pm
Room 105

4:50pm

The STL Curve Ball: In search of a sustainable Short Term Loan model
DDA has established itself as the "just in time" access solution for monographs. But has STL introduced irreversible disruption for publishers/vendors, while providing libraries a solution for providing access to infrequently-used monographs? We explore the current landscape focused on a shared objective to allow scholarly communication and DDA to thrive.


Monday March 17, 2014 4:50pm - 5:35pm
Room 203

4:50pm

Wrangle those (e-)Dogies! Community-Driven Standards and Best Practices for Librarians and Vendors
As our collections become increasingly electronic, standardization of publishing and management practices also becomes increasingly critical in order to better serve our users. This session will explain and update on the community-driven projects PIE-J, KBART, ODI, SERU, and COUNTER/SUSHI and inform ERL attendees on how and why they can support them.


Monday March 17, 2014 4:50pm - 5:35pm
Room 301

5:30pm

Vendors' Reception & Tabletop Exhibit

must-attend event at ER&L, the Vendor Reception and Tabletop Exhibit is a lively, casual, heavy appetizer and open bar affair taking place on Monday evening after the first full day of sessions at ER&L. You will have fun catching up, meeting with vendors and taking some time to have relax and kick back after a ton of ER&L sessions all day. Dress up, dress down, come as you are. No pressure! 

Vendors are partners who provide us the tools to do our jobs and the products and services to support our libraries. Thank a vendor for their support for this conference.

Look for the fun to continue during this event with Battle Decks this year, too. 

Take a look through our photo archive for the visuals on this event in past years.


Monday March 17, 2014 5:30pm - 7:30pm
Grand Ballroom

7:00pm

Battle Decks

Have you ever felt like you were presenting about a topic you have just heard about, using slides you have never seen before? Well, here’s your chance to do it by choice…for fun. Battle Decks ER&L is coming to Austin, Texas.

 

"Remember that dream you had about showing up to your interview in your pajamas?" – Unknown future Battle Decks ER&L runner-up

 

Battle Decks ER&L is ER&L’s version of Battledecks or Powerpoint-Karaoke. Participants will present a topic (provided just before they begin), for 3-4 minutes, accompanied by 10-15 PowerPoint slides specially selected by our team of 10,000 monkeys. Not only is no preparation required, it is actually preferred.

An esteemed panel will judge the participants base on a criteria ranging from the quantitative use of time and slides to the qualitative general composure and ability to address the topic. A certain amount of artistic license is expected from both participants and judges in their work.

“It is the perfect non-contact sport for librarians.” – Jan the Librarian

 

When is it?
Battle Decks ER&L will be held around 7:00 pm during the Vendor Reception and Tabletop Exhibit on the Monday of ER&L, March 17.

How do I get involved? 
We’re looking for a few hearty folks to join in as:

Participants – Sign up early to secure your spot.
Judges – We need 3-4 semi-impartial folks.
Volunteers – We’ll need a few folks on hand to help run the show.

If you are up for any of these roles, please contact Jesse Koennecke (jtk1@cornell.edu).

 

“‘It will be fun’, they said.” – Anonymous


Monday March 17, 2014 7:00pm - 8:00pm
Grand Ballroom
 
Tuesday, March 18
 

7:00am

Breakfast
All ER&L attendees are welcome to join us for a robust breakfast.


Tuesday March 18, 2014 7:00am - 8:30am
Tejas Dining Room

7:30am

Registration Open
Tuesday March 18, 2014 7:30am - 5:30pm
AT&T Center Registration Desk

8:30am

'Surviving is important. Thriving is elegant.*' The role of resilience in individual and organisational well-being and performance.
The digital information landscape is increasingly complex, often pressured and subject to significant on-going disruption and change. New technologies, business models, acquisition options, markets, patron expectations, funding policies and competitors mean libraries and others are continually having to rethink what they do and how they do it. At the same time, this change and disruption brings significant potential and opportunity. So, hurrah for change, challenge and uncertainty, right? Well, not quite. Research shows that continual change, disruption, uncertainty and take a significant toll on human capacity and resourcefulness forcing right-thinking organisations to confront and resolve these key issues: - How do we ensure key staff remain motivated and impactful? - What steps can we take to ensure we continue to identify and respond positively to opportunity? - How can we enhance staff productivity, engagement and resourcefulness in the face of on-going change, challenge and uncertainty? - How do we minimise the impact of workplace stress (e.g. loss of valued staff members, overwork and burn-out, presenteeism and increased sick-leave)?
One proven answer to these questions is the cultivation of RESLIENCE. Resilience encompasses a range of qualities and capacities which enable human beings to remain flexible, resourceful and effective in even the most dynamic environments. There is a strong evidence-base which shows that by cultivating resilience amongst their staff, organisations will enhance their capacity to thrive - rather than simply survive - in even the most dynamic environments. Enhanced resilience brings a range of benefits to individuals and teams too from improved productivity, engagement, motivation and impact to enhanced health and well-being. This talk seeks to raise awareness of resilience and provide insight into how this quality and capacity can serve us, our colleagues and the organisations we work for. (*Maya Angelou)
Sarah Durrant has over 23 years' experience drawn from a wide range of companies in the publishing and online information sector. She has worked for American and European organisations and conducted business in over fifty countries. Sarah is an experienced senior manager and C-level leader. Through Red Sage she provides leadership and development training, coaching and mentoring, expert facilitation, marketing, research and business development services. Sarah is passionate about coaching and leadership development and committed to helping individuals and businesses fulfill their purpose and potential. She runs a successful coaching business (www.alifeonpurpose.co.uk) providing life and career coaching to individuals on a one-to-one basis.
During her career Sarah has worked for and with a range of commercial and not-for-profit publishers, information intermediaries, libraries and consortia, universities, higher education organisations and trade bodies. Sarah is owner and facilitator of the popular Licensing and Negotiations Skills for Librarians course run through UKSG and is a member of the UKSG Education Committee. Red Sage Consulting was established in July 2007.

Speakers

Tuesday March 18, 2014 8:30am - 9:40am
Grand Ballroom

9:50am

Discovery Data as Your Driver: Enhancing Library Services with User Behaviour Data from Discovery Systems
Okanagan College introduced analytical software to their discovery service as a means of tracking user search behaviour. The collected qualitative and quantitative data provided information that was previously unavailable. The user behaviour data and key trends will be discussed, as well as the implications for informing and shaping library services.

Speakers

Tuesday March 18, 2014 9:50am - 10:35am
Room 204

9:50am

Digital Popular Collections: From Patterson to Pinkalicious-Providing patrons with what they want 24/7/365

A community-driven discussion from public, state, and academic librarians on how digital popular material's collections are adding value to your patron's library experience, how that value is being measured, and what these libraries are doing to increase value and make the user experience as pleasant as possible. There will room to discuss the popular materials collection fits in the grander scheme of overall electronic resources.

QUESTIONS FROM THE COMMUNITY! Session Organizers are soliciting questions for discussion in this panel session. Click here to submit your question.


Speakers
LR

Linda Raymond

Associate Director, Access & Organizational Initiatives, Charlotte Mecklenburg Library
avatar for Sarah Strahl

Sarah Strahl

Head of Tech Services, Ela Area Public Library


Tuesday March 18, 2014 9:50am - 10:35am
Grand Ballroom

9:50am

ERM, Party of One? Managing Electronic Resources from Start to Finish with a One-Person Department
With a team of one, it is entirely possible to manage an entire electronic collection that is constantly growing. This session would detail the process of electronic acquisitions, management, and cancellations in a small academic library, to show how it can be done with very little time or staff.

Speakers
avatar for Ashley Chase

Ashley Chase

Associate Director, Stetson University College of Law


Tuesday March 18, 2014 9:50am - 10:35am
Room 105

9:50am

Video IS an E-Resource
All recent surveys of students, faculty and library staff show the same thing - the preference for video in teaching and learning is growing at a phenomenal rate. Yet, compared to monographs, databases, e-journals and e-books, video often remains the "red-headed stepchild" in academic libraries. Our presentation will discuss overall research regarding the preference for streaming video in the academy and results from the Survey of Academic Library Streaming Video. We will describe how video is being acquired in libraries, discovery and access to streaming video collections, the amount of staff time being devoted to its curation. In addition to commercial offerings, institutions are creating streaming video content. The presenters will also describe how that content is being treated. Unlike offerings from suppliers, institutionally produced or acquired streaming video also has preservation needs and descriptive metadata requirements. Most importantly, we will discuss and demonstrate various methods for making streaming video discoverable to students and faculty.


Tuesday March 18, 2014 9:50am - 10:35am
Room 301

9:50am

Bringing Digital Collections Into the Fold: Reorganizing to Integrate Digital Content Workflows into Collections & Tech Services
This past year, JMU reorganized to launch a Digital Collections program under Collections and Technical Services. This non-traditional placement involved hiring a Digital Collections and Metadata Librarian, and restructuring existing roles. The result has been an innovative configuration that encourages collaboration and provides for the digital collections needs of campus.

Speakers
avatar for Cheri Duncan

Cheri Duncan

Director of Scholarly Resources & Discovery, James Madison University
Cheri Jeanette Duncan is the Director of Scholarly Resources & Discovery at the James Madison University and a frequent presenter at professional conferences. For over 24 years, she has served in various positions and leadership roles within JMU Libraries, ranging from cataloging... Read More →


Tuesday March 18, 2014 9:50am - 10:35am
Salon D/E

9:50am

Dissertation to Book: Educating Graduate Students about Open Access
During the 2013 International Open Access Week, the UCLA Library hosted an ambitious and well-received event addressing the question of whether making dissertations available online hurts authors' publishing prospects. In this session, we describe this event and offer it as a successful experiment in educating graduate students on open access.


Tuesday March 18, 2014 9:50am - 10:35am
Room 203

9:50am

UX for Good

UX for Good is an effort to push design as far as it can go: past forms, interactions and experiences to complex human systems, and beyond attractive, effective and elegant to deeply impactful. UX for Good is out to set the edge, so non-practitioners can see the full potential of design and practitioners can do the most meaningful work of their careers.

The centerpiece of UX for Good is the Annual Challenge, launched in 2011 by Jason Ulaszek of Manifest Digital and Jeff Leitner of Insight Labs. Each year, a handful of top user experience designers from around the world are brought together to conceptualize and develop novel interventions that help solve complex, social challenges.

Beginning in 2014, UX for Good will expand to include public workshops, a service design practice and an incubator, in which interventions conceptualized during annual challenges can be more fully developed and brought to market.

ABOUT INSIGHT LABS
Insight Labs is a charitable foundation that assists in the development of novel solutions to complex, social challenges. In addition to staging the UX for Good Annual Challenge, Insight Labs has provided innovation support to U.S. Department of State, Community of Democracies, Harvard Medical School, National Endowment for the Arts and more than 50 other government agencies, NGOs and non-profit institutions since 2010.

Speakers
avatar for Bonnie Tijerina

Bonnie Tijerina

President, ER&L
Bonnie Tijerina is a librarian, entrepreneur and library community convener. She is currently a Data & Society Fellow at the Data & Society Institute in New York City. She is founder of ER&L (Electronic Resources & Libraries) conference and organization, created to facilitate communication... Read More →


Tuesday March 18, 2014 9:50am - 11:40am
Room 104

10:55am

TAIGA Panel: An Open Discussion on Leadership
The TAIGA panel will be a thought-provoking, interactive conversation that will begin with a moderated set of questions asked of 3 library administrators in academic libraries. Each panelist will respond to the question posed and provide counterpoint to the others. The session will then be opened up to audience participation.


Tuesday March 18, 2014 10:55am - 11:40am
Room 301

10:55am

Never Mind, I'll Just Buy It: Why Users Won't Jump Through Library Hoops
Via an entertaining compare and contrast, presenters will explore disconnects between e-books and streaming video available via library resources compared to "real world" resources such as Netflix and Kindle e-books. The purpose is to illustrate how library resources and commercial resources aim to meet user needs in radically different ways.

Speakers
avatar for Galadriel Chilton

Galadriel Chilton

Head of Licensing & Acquisitions, University of Connecticut
University of Connecticut
JT

Joelle Thomas

User Experience & Media Technologies Librarian, University of Connecticut


Tuesday March 18, 2014 10:55am - 11:40am
Room 204

10:55am

PDA, Firm or Package, assessing the ROI on collection models for electronic books
To purchase electronic books, which collection model would yield the highest return on investment (ROI)? Will it be PDA, firm order or acquiring a package? The study at the Univ. of Central Florida will demonstrate its data, methodology, and conclusion on the ROI assessmens on all three collection models.


Speakers

Tuesday March 18, 2014 10:55am - 11:40am
Room 203

10:55am

The stories we can tell: ebook usage in academic libraries
The uptake of ebooks is increasing in academic libraries despite myriad complexities. Providing perspectives from university libraries and consortia, this presentation will explore the evaluation of ebooks. Topics include usage by acquisition method and intended purpose, ebook management complexities and their effect on usage, and analysis of consortial purchases.


Tuesday March 18, 2014 10:55am - 11:40am
Room 105

10:55am

Pursuing Perpetual Access: Results of a Survey on Perpetual Access Outcomes
To what extent is perpetual access for electronic serials being pursued and how successful have libraries been in providing it for titles that have been cancelled, have ceased, or have transferred to different publishers? This session presents the results of an online survey that sought to answer these questions.

Speakers

Tuesday March 18, 2014 10:55am - 11:40am
Salon D/E

11:40am

Ex Libris Lunch and Learn: Understanding Our E-Resources With Alma Analytics
Increasingly under pressure to demonstrate their value to the objectives of the institution or consortium, libraries and their staff are looking for ever more creative ways to improve efficiency and productivity. Powerful analytic capabilities enable libraries to put numbers on their value and to expose tangible evidence of their leading role in the academic lifecycle. From usage data onwards, analytics shed light on the inner workings of the entire institution, as well as those of the library. Valuable insight into a library’s operation can be gained via purchasing trends and comparative analysis—helping users to better plan their days and understand their workloads. During this lunch session, we will explore ways in which Alma Analytics can take your library into the next generation, including a live demonstration of the system.
Presented by Amanda Schmidt, Solutions Architect, Ex Libris North American and Tate Nunely, Director of Sales, Ex Libris North America
Please RSVP: http://exlibrisgroup.com/category/ER&L_Lunch.


Tuesday March 18, 2014 11:40am - 1:00pm
Grand Ballroom

1:00pm

ROUNDTABLE: Here, There, and Everywhere: Where Do MARC Records for eBooks Come From?
Ebooks proliferate, and the types of providers are almost too numerous to count. To complicate matters further, there are different types of purchases - firm orders, PDA/DDA, approval plans, subject collections from publishers and from aggregators/platform hosts, etc. We'll look specifically at the challenge of getting MARC records for ebook purchases in this roundtable session.

Speakers
avatar for Katy Ginanni

Katy Ginanni

Collection Development Manager, GOBI Library Solutions
I've worked in academic libraries and for vendors in serials acquisitions, electronic resources, collection development, and acquisitions for almost {gulp} 30 years. Outside of work, I love to talk about music, but especially bluegrass; travel; hiking; and reading.


Tuesday March 18, 2014 1:00pm - 2:00pm
Room 103

1:00pm

ROUNDTABLE: TAIGA: Sit down and discuss topics with administrators
The TAIGA roundtables will allow attendees the time to have small group discussions with library administrators based on set topics. The call for topics will go out prior to the conference. Each group will meet for the allotted 45 minute time frame but a person can move from one table to another.


Tuesday March 18, 2014 1:00pm - 2:00pm
Room 301

1:15pm

Useful, Usable & Desirable
Our expectations of interactions with established services are rapidly changing. The notion 
that products and services can stand as separate entities under a single umbrella is being 
challenged by a technologically enabled product & service culture, where people have access 
to everything at any time. Government and education services, which have historically operated 
in “siloed departments” are being expected to operate as cohesive entities. The resulting 
environment requires service providers to consider the needs & behaviors of their users - or 
risk alienating customers at a time when customer satisfaction ratings are increasingly being 
measured and targeted as part of a larger value proposition.
This talk outlines the core principles, tools & methodologies of User Centered Design - often 
referred to as experience design or design thinking. Participants will view examples of how 
these principles have been applied to other problem areas that are analogous to problems in the 
field of library science.
Participants will also have the opportunity to actively reflect and question how these tools 
& methodologies might be applied to the world of services offered by librarians and library 
scientists.

Speakers

Tuesday March 18, 2014 1:15pm - 2:00pm
Room 104

2:05pm

More Licenses, More Problems: How to Talk to Your Users About Why eBooks are Terrible
In 2013, the OCUL consortium purchased scholarly eBook collections with much stricter DRM. This session will explore the implications of this new model on technological support and infrastructure within the consortium, and will examine usage data and user feedback to illustrate how library users are accessing (or not accessing) borrowable eBooks.


Tuesday March 18, 2014 2:05pm - 2:50pm
Room 301

2:05pm

How Helpful is Web-Scale Discovery? A Usability Study with Undergraduate Students
This presentation focuses on the design of discovery system in addressing the information needs of undergraduate students. The presenters will introduce comparative finding from a usability study of students answering common research questions using either the EBSCO Discovery Service or traditional library resources, and discuss implications for future improvements.


Tuesday March 18, 2014 2:05pm - 2:50pm
Room 204

2:05pm

Collection Budget Management and Individual Article Purchase
For many libraries, particularly small to midsize academic libraries, journals have placed significant strains on the acquisitions budget. At the Volpe library at Tennessee Tech University we working on a method of more economically of providing article information. The new process relies more heavily on purchasing individual articles.

Speakers

Tuesday March 18, 2014 2:05pm - 2:50pm
Grand Ballroom

2:05pm

Through the Looking Glass: Do Librarians and Publishers See Each Other as Mad Hatters or White Rabbits?
Librarians and publishers are part of a shared enterprise - bringing quality electronic content to users - that faces critical challenges. This presentation provides perspective on ongoing dialogs between information providers and librarian customers. At this session participants in the panels and summits reflect on expectations, experiences and outcomes.

Speakers
avatar for Sara Rouhi

Sara Rouhi

Director of Engagement & Advocacy for Altmetric and Dimensions, Digital Science
Sara Rouhi is Director of Engagement & Advocacy for Dimensions with responsibility for education and outreach in the US and Canada for both Digital Science’s new Dimensions platform and Digital Science’s alternative metrics company, Altmetric. She... Read More →


Tuesday March 18, 2014 2:05pm - 2:50pm
Room 203

2:05pm

CORAL User Group Meeting
The 4th Annual meeting of the CORAL User Group for anyone presently using or considering use of the CORAL ERMS. Developments and product updates over the last year will be discussed. Come join a community of users becoming increasingly coordinated in their efforts to support a strong open source system.


Tuesday March 18, 2014 2:05pm - 2:50pm
Room 105

2:05pm

Working Toward Greater Accessibility: Navigating Compliance Requirements in E-resource Acquisitions
This panel will provide an overview of web accessibility standards and common compliance issues, review how the accessibility initiative has altered our e-resource workflows, and discuss the challenges of successfully evaluating resources.


Tuesday March 18, 2014 2:05pm - 2:50pm
Salon D/E

2:05pm

From Personas to Great Design: User Research Informed Design
Understanding your users is the core principle of user-centered design. But how do you get 
from user data to excellent user experiences? User “personas” offer an excellent method for 
accomplishing this. User personas are fictitious, yet realistic and detailed, descriptions of target 
users that help you encapsulate complex data into a useful format that can be easily consumed 
and embraced by the myriad people on your development team. In this session, you’ll learn 
techniques for using personas and similar abstractions as a tool to help you make critical product 
decisions and inspire design throughout the development process.

Speakers
JP

John Pruit

Principle UX Engineer, Dell Inc.
John Pruitt is a Principle UX Engineer at Dell Inc. currently working on consumer software and experiences for tablets and personal computing devices, including the award winning mobile app, PocketCloud. Prior to joining Dell, John was a Senior Lead Program Manager and Usability... Read More →


Tuesday March 18, 2014 2:05pm - 2:50pm
Room 104

2:05pm

SCELC/ TexShare Meet-up

Come meet SCELC and TexShare at ER&L! SCELC is hosting a meet-up so you can learn more about the growing SCELC-TexShare partnership, and the licensing opportunities afforded by the efforts of two consortia working together. SCELC provides its licensing and other services to academic and nonprofit research libraries, and SCELC and TexShare staff will be there to talk to you and explore how we might enhance your library acquisitions strategy in the electronic resource arena. SCELC specializes in providing access to unique consortial offers for e-journals, ebooks, databases and more. Please drop in and visit. 


Speakers
avatar for Rick Burke

Rick Burke

Executive Director, SCELC
A long-time attendee of the Charleston Conference, I lead SCELC, a library consortium based in downtown Los Angeles. Since SCELC is very active in licensing e-resources I have spoken at past pre-conferences on negotiation and on e-resource management. I enjoy talking about consortia... Read More →
avatar for Donna LaFollette

Donna LaFollette

Chief Operating Officer, SCELC
Donna LaFolletteChief Operating Officer (310) 728-6792 dlafollette@scelc.org Contact Donna about: Invoices Statements Price quotes Renewals
RW

Russlene Waukechon

Database Coordinator, TexShare


Tuesday March 18, 2014 2:05pm - 2:55pm
Room 103

3:10pm

CrossRef's Text & Data Mining Service
Researchers are increasingly interested in text and data mining scholarly content. This poses technical problems for scholarly researchers and publishers. All parties would benefit from support of standard APIs and data representations ito enable TDM across open access and subscription-based publishers, and this is what CrossRef is aiming to provide.

Speakers

Tuesday March 18, 2014 3:10pm - 3:55pm
Room 301

3:10pm

E-Browsing: Serendipity and questions of Access and Discovery
Browsing is an essential component to discovery. Examining the works of scientists, social scientists, and humanists through the lens of discovery reveals essential components of e-browsing environments. We focus on the language and experience of browsing, particularly serendipitous discovery, to encourage librarians to effectively articulate concerns and opportunities to developers.


Tuesday March 18, 2014 3:10pm - 3:55pm
Room 204

3:10pm

New Technologies, Collaboration, & Entrepreneurship in Libraries: Harnessing Their Power to Help Your Library
At Brooklyn College, technology and library staff took an entrepreneurial approach to meeting technology needs, improving budgets, fostering creativity, and demonstrating value. We've developed 8 products, including an award-winning CMS used by 8 CUNY libraries and a user-friendly book scanner. We hope to spur broader collaboration among libraries.


Tuesday March 18, 2014 3:10pm - 3:55pm
Room 203

3:10pm

An electronic resources workflow utilizing push technology: Business Process Management
Last summer a joint team involving Duke University Libraries and IBM spent three months developing IBM's Business Process Manager, transforming the way the online databases are managed. This presentation will provide an overview of the and database workflow, with a demo of the new system and its integration points with other tools.


Tuesday March 18, 2014 3:10pm - 3:55pm
Grand Ballroom

3:10pm

Fake It 'til You Make It: Prototype Your Way to Superstardom
Stop wasting time with flat Photoshop files and predictable powerpoints and start designing 
better and faster with rapid prototyping! Susie will talk about introducing a culture of rapid 
prototyping for software to a hardware company. We'll also talk about specific tools for 
prototyping that anyone can learn to use quickly—no design experience required! Have an idea 
for a mobile app? Want to add a new feature to your web site? Learn how to turn your ideas into 
interactive prototypes so that you can get support from your stakeholders and feedback from 
your users FAST.

Speakers

Tuesday March 18, 2014 3:10pm - 3:55pm
Room 104

3:10pm

Are We There Yet? The Scholarly Publishing Ecosystem – Where are University Presses and Libraries Now?
This interactive session will build on last year's Scholarly Publishing Unconference.  The wheels continue to turn as publishing efforts leach out of official publishing bodies throughout the university. This culture of innovation and experimentation has yielded a variety of efforts and products, each interpreting the needs of their constituents within the scholarly publishing arena. These initiatives are received with varying degrees of enthusiasm by the stakeholders within the community, prompting a number of questions that will be addressed during this session

Speakers
MA

Margy Avery

Senior Acquisitions Editor – Communications, Information Science, and Science, Technology, & Society, The MIT Press


Tuesday March 18, 2014 3:10pm - 4:45pm
Salon D/E

3:10pm

UNCONFERENCE: Programming for Serendipity, A Conversation
This event will be an unconference at ER&L where the audience will be asked to participate in a conversation about cross-pollination within library environments and how new influences can help develop new conversations. The session will also touch on putting yourself in new contexts to learn new approaches to work situations. We’ve developed a simple slide presentation to walk through the discussion topics and one goal of our session is to develop ten bullet points each attendee can walk away with for helping to create serendipity in their working environments.

Preparing for a great conversation…
 If you plan on joining us for this conversation, please take a look at the following resources prior to the ER&L conference if you have the opportunity to do so:

1. Dan Cohen: Planning for Serendipity: http://dp.la/info/2014/02/07/planning-for-serendipity/

2. Spec Kit 339: Innovation and R&D: http://publications.arl.org/Innovation-R%26D-SPEC-Kit-339/

3. Redesigning a Library’s Organizational Structure, Higa, M. L., Bunnett, B., Maina, B., Perkins, J., Ramos, T., Thompson, L., & Wayne, R. (2005). Redesigning a Library’s Organizational Structure. College & Research Libraries. http://crl.acrl.org/content/66/1/41.full.pdf+html

4. Where do good ideas come from by Steve Johnson: http://www.youtube.com/watch?v=NugRZGDbPFU and http://www.youtube.com/watch?v=0af00UcTO-c

Our presentation is linked here, Programming for Serendipity, to give you a sense of the flow of this event. We look forward to seeing and engaging with everyone at ER&L 2014!

– Rachel Frick & Jill Emery



Tuesday March 18, 2014 3:10pm - 5:35pm
Room 105

4:00pm

Garbage Dump or Buffet: Librarian Adoption of Web-Scale Discovery Services
Web-scale discovery services – they’ve been around for a few years now, and librarians still have mixed feelings about them. Some consider them a research buffet, but others view them as garbage dumps of random information. Come hear librarians from a variety of libraries talk about what worked and what didn’t work in getting buy-in from (at least some of) their reference/instruction colleagues.

Speakers
avatar for Sommer Browning

Sommer Browning

Associate Director of Technical Services, Auraria Library, University of Colorado Denver
Discovery. Access. Electronic Resources. Acquisitions. Budget. Assessment. Tenure-track. Poetry.
avatar for Anna Creech

Anna Creech

Head of Resource Acquisition and Delivery, University of Richmond
Anna Creech is the Head of Resource Acquisition and Delivery at the University of Richmond, which is a fancy way of saying she’s in charge of the department that buys all the (library) things. With a background as a serials and electronic resources librarian, she has a strong interest... Read More →
avatar for Cheri Duncan

Cheri Duncan

Director of Scholarly Resources & Discovery, James Madison University
Cheri Jeanette Duncan is the Director of Scholarly Resources & Discovery at the James Madison University and a frequent presenter at professional conferences. For over 24 years, she has served in various positions and leadership roles within JMU Libraries, ranging from cataloging... Read More →
avatar for Jenifer Holman

Jenifer Holman

Electronic Resources Librarian, Hope College
JT

Joelle Thomas

User Experience & Media Technologies Librarian, University of Connecticut


Tuesday March 18, 2014 4:00pm - 4:45pm
Grand Ballroom

4:00pm

The Nexus Between ERM and Access Services
As the bulk of all collection expenditures and use continues to shift to electronic formats, a re-conceptualization of Access Services within the ERM life-cycle is necessary in order to broaden ERM skill sets within Libraries, to focus on fruitful partnerships between units, and to re-define Access Services work.


Tuesday March 18, 2014 4:00pm - 4:45pm
Room 301

4:00pm

Mobile resource problems: Authentication and usability
Publishers have responded to the demand for access to content via mobile devices, but done so in an inconsistent manner, with a range of apps and sites with different content, a variety of authentication issues and usability problems. This session will highlight Jisc work to surface these issues to publishers.

Speakers

Tuesday March 18, 2014 4:00pm - 4:45pm
Room 204

4:00pm

What's Needed in Standards for AltMetrics? It Takes a Village.
The National Information Standards Organization (NISO) has undertaken a two-phase initiative to study, propose, and develop community-based standards or recommended practices in the field of alternative metrics. The project, multi-year in scope, will gather input from expert stakeholders and present it to the wider community to refine and prioritize.


Tuesday March 18, 2014 4:00pm - 4:45pm
Room 203

4:00pm

Critical Design Literacy and the Future of Learning
What should be the goal of learning institutions in a world of steady social and economic 
change? In this talk, I consider the potential of what I call "critical design literacy." The concept 
is informed by design thinking, a rich and dynamic process that emphasizes inquiry, innovation, 
ideation, prototyping, and problem solving. Critical design literacy applies the protocols of 
design thinking to practice social innovations that lead to social transformation.
 Drawing from projects that we have explored, what does it mean for students to be literate 
in critical thinking and critical designing. The former encourages students to look at their 
community through an inquisitive lens while the latter encourages students to design for 
community impact. How does learning change when students are expected to not only study a 
local problem but intervene in a meaningful way?

Speakers

Tuesday March 18, 2014 4:00pm - 4:45pm
Room 104

4:50pm

Human TERMS of Engagement
Only 19% of accredited LIS programs appear to have a course on ERM. Thus, for continued evolution of online resource management, we need to determine how to share our expertise. This presentation explores using TERMS and NASIG's Core Competencies for staff development as well as teaching a library science course.

Speakers
avatar for Galadriel Chilton

Galadriel Chilton

Head of Licensing & Acquisitions, University of Connecticut
University of Connecticut


Tuesday March 18, 2014 4:50pm - 5:35pm
Grand Ballroom

4:50pm

Patron Privacy in a Surveillance State
How do we preserve our traditional library patron privacy ethic in an age of networked services? This presentation has two parts. (1) I will present a summary of a usage data inventory the Cornell University Library did recently and how the results of that study are informing Library policy moving forward. (2) I will present a synthesis of what the library literature says about our post-Snowden reality.

Speakers

Tuesday March 18, 2014 4:50pm - 5:35pm
Room 204

4:50pm

Walking the Walk: Starting Up and Cultivating Two Different Open Access Journals in LIS
During this presentation you will hear from editors of two Open Access journals in Library and Information Science. We will discuss lessons learned about marketing, financial support, and use of content from the older journal, Collaborative Librarianship, that have informed the development of the newer Journal of Creative Library Practice.


Tuesday March 18, 2014 4:50pm - 5:35pm
Room 203

4:50pm

Global Open Knowledgebase: harnessing emerging technologies to support ERM
The Global Open Knowledgebase (GOKB) radically reenvisions how we think about the data that drives ERM. In this session we will show how GOKb leverages emerging technologies, network scale, and an open data philosophy to rethink ERM and discuss how e-resource librarians can drive the solution.


Tuesday March 18, 2014 4:50pm - 5:35pm
Salon D/E

4:50pm

Not Always Discovered: Phase Two of a Study of the Effect of Discovery Systems on Online Journal Usage
This first large-scale study of the effect of discovery systems examines the impact of their implementation on electronic resource usage at a range of academic libraries. A statistically rigorous comparison of pre- and post-implementation COUNTER data shows whether these systems alter usage of online publisher-hosted journals.


Tuesday March 18, 2014 4:50pm - 5:35pm
Room 301

4:50pm

Lean UX: How Startup thinking can deliver better user experiences, faster
Lean UX is a user-centered design process that believes everyone plays a role in creating 
great user experiences and focuses on results. By adopting this approach in Dell's cloud 
computing product team we've been able to foster collaboration across disciplines and make 
rapid improvements, while reducing momentum-killing document creation. Hear our story and 
learn how you can apply Lean UX thinking to help overcome your challenges, and stop letting 
perfect be the enemy of good.

Speakers

Tuesday March 18, 2014 4:50pm - 5:35pm
Room 104
 
Wednesday, March 19
 

7:00am

Breakfast
All ER&L attendees are welcome to join us for a robust breakfast.


Wednesday March 19, 2014 7:00am - 8:30am
Tejas Dining Room

8:30am

What's the use? Beyond COUNTER: The changing definition of an open access economy
Most librarians are very familiar with how to compile, analyze, and make collections decisions based on usage data. Every publisher knows how important it is to make their usage data COUNTER-compliant, easily accessible, and SUSHI-ready. While libraries and publishers agree that usage is an important metric , more and more researchers are using platforms and tools outside of the publisher's website to access content, and publishers and librarians have to go beyond COUNTER to measure the value of the content. In this session ACS Publications will explore the impact of open access, search engines, discovery tools and the role of as a metric of value. Joining us will be representatives from ACS Publications, COUNTER, and major university libraries to comment on the impact of this changing "use" landscape.

Speakers
NJ

Nan J. Butkovich

Associate Librarian and Head,Physical and Mathematical Sciences Library, Pennsylvania State University
I am an Associate Librarian and the Head of the Physical and Mathematical Sciences Library at Penn State's University Park campus. I came to Penn State in 1991 after working four years as a Science Reference Librarian at Texas A&M University. I received an MLS from the University... Read More →
avatar for Kathy Perry

Kathy Perry

Director, VIVA (The Virtual Library of Virginia)
avatar for Sara Rouhi

Sara Rouhi

Director of Engagement & Advocacy for Altmetric and Dimensions, Digital Science
Sara Rouhi is Director of Engagement & Advocacy for Dimensions with responsibility for education and outreach in the US and Canada for both Digital Science’s new Dimensions platform and Digital Science’s alternative metrics company, Altmetric. She... Read More →


Wednesday March 19, 2014 8:30am - 9:15am
Room 204

8:30am

Integrating Google Glass and 3D Printing into Teaching and Learning in the Academic Library: One Case Study and One Proof of Concept
Explore two exciting new technologies for teaching and learning, Google Glass and 3D printing, through a case study from the University of Colorado Boulder and a "proof of concept" from the University of Texas at El Paso. See examples of how CU Boulder's librarians have partnered with campus faculty to examine the applications of Google Glass in teaching and learning. Touch and feel real 3D-printed objects created by UTEP faculty member Dr. Michael Kolitsky, and learn how copyright and intellectual property laws come into play.


Wednesday March 19, 2014 8:30am - 9:15am
Room 203

8:30am

Stories from the Front Lines: MOOCs and Online Learning
With growing online education and MOOC trends, libraries and e-resources can play a role and bring value. Learn how UT Austin creates edX MOOCs and coordinates faculty, resources and administration, and uses emerging technologies like SIPX to save costs, enhance course quality and track valuable data analytics.


Wednesday March 19, 2014 8:30am - 9:15am
Salon D/E

8:30am

A Long Term Strategy for E-Resources Workflow Management
The University of Michigan Library assembled a standing cross-functional team to provide assessment and oversight of e-resources workflows. We will describe the team's scope and strategy, challenges and successes, use of focus groups, and outreach efforts to establish and sustain a culture of workflow efficiency in the Collections Division.


Wednesday March 19, 2014 8:30am - 9:15am
Grand Ballroom

8:30am

The Lasso and the Firehose: Tools of the E-resources Troubleshooting Trade (Results of a Survey)
Troubleshooting e-resources got you putting out fires, herding cats? Find out how your peers handle e-resources troubleshooting using email, tracking systems, ERMs, customer relations software, and more. Presenters share preliminary results of their 2013 E-resources Troubleshooting survey examining these technologies and next steps in disseminating results on techniques and training


Wednesday March 19, 2014 8:30am - 9:15am
Room 301

9:20am

Making Data Less Daunting: Using Data Refinement Tools to Improve User Experience
Libraries collect a lot of data, but often aren't sure what to do with it. Freely available, open source tools can allow you to evaluate usage data and search logs to better understand patrons' needs, enhance discovery tools and improve the user experience. Come learn how to create actionable data!

Speakers
avatar for Jaclyn Bedoya

Jaclyn Bedoya

Electronic Resources Librarian, CSU Fullerton
data, users, OpenRefine, family-friendly workplaces


Wednesday March 19, 2014 9:20am - 10:05am
Room 204

9:20am

Playing nicely in the sandbox: How new Library Management Systems require a resurgence of relationship building.
As new library systems emerge, the need increases for all parties to be communicating, teaching, and learning. Problems may have origins far back along the chain of information provision. We will discuss roles and methods needed to help support each other and to provide excellent service and access to resources.


Wednesday March 19, 2014 9:20am - 10:05am
Room 301

9:20am

Instalibrary: Real-Time Automation of e-Resources in the Cloud
Technology providers like SWETS and Ex Libris are collaborating to introduce the concept of integrated workflows which will embed their services into the next-generation Library Management Systems. Attend this session to see how libraries can take advantage of its potential to streamline workflows, consolidate disparate systems, reduce costs, automate more processes and extend library resources and services within and outside the library. 

Audience members will learn how libraries can experience an end-to-end Acquisition workflow and plan for further collaborative developments.


Wednesday March 19, 2014 9:20am - 10:05am
Salon D/E

9:20am

Practitioner Perspectives of the Core Competencies for Electronic Resource Librarians: Preliminary Results of a Qualitative Study
In this presentation, I will discuss the preliminary results from research that compares the practitioner's perspective of core competencies for the electronic resource librarian with the Core Competencies for Electronic Resource Librarians adopted in July of 2013 by the North American Serials Group (NASIG).

Speakers

Wednesday March 19, 2014 9:20am - 10:05am
Room 203

9:20am

EZProxy for Electronic Resource Librarians
EZproxy is one of the most common tools used by libraries to manage remote access to licensed electronic resources. In many cases the administration of EZproxy falls to the electronic resources librarian. It is often difficult, however, to find information about administering EZproxy that is specific to the role of the ERL. This session is designed to expand your knowledge of EZproxy administration, offer ideas for troubleshooting access issues, provide an overview of authentication options and share examples of log file usage for assessment purposes.


Wednesday March 19, 2014 9:20am - 10:05am
Grand Ballroom

10:10am

Reorganizing Staff and Workflows for Optimal Eresources Management
What's the best staffing configuration for managing eresources? UNT has used personnel changes to assess, adapt, and improve workflows over time. In 2012, MIT reorganized technical services, creating an Eresources Team to handle both acquisitions and cataloging. Join us to discuss the successes and challenges at both institutions.


Wednesday March 19, 2014 10:10am - 10:55am
Grand Ballroom

10:10am

European eBooks & eJournals in Humanities & Social Sciences
The presentation will give the principal characteristics of digital academic publishing in Humanities Social Sciences in Europe, and highlight the strong differences between the HSS and the STM sectors: among these the large number of medium and small publishers, the distribution among different languages and countries, the discipline niches.

Speakers

Wednesday March 19, 2014 10:10am - 10:55am
Room 203

10:10am

Deselecting, Digitizing, and Assessing Print Journals in an E-Preferred environment
In April of 2012, Virginia Tech Libraries formally adopted an E-preferred policy. The benefits and challenges in assessing, deselecting and archiving our print collection have been many. Extensively weeding our print journals and monographs on such a large scale in favor of electronic formats has required creative workflows and processes.


Wednesday March 19, 2014 10:10am - 10:55am
Room 301

10:10am

Beyond 'I Clicked the Link, But It Didn't Work!': What Analyzing Troubleshooting Reveals
What do e-resources troubleshooting incidents really tell us? This two part presentation addresses how the Auraria Library in Denver, Colorado, and the University of British Columbia Library analyzed their troubleshooting incidents in order to identify valuable trends and improve service.

Speakers
avatar for Sommer Browning

Sommer Browning

Associate Director of Technical Services, Auraria Library, University of Colorado Denver
Discovery. Access. Electronic Resources. Acquisitions. Budget. Assessment. Tenure-track. Poetry.


Wednesday March 19, 2014 10:10am - 10:55am
Room 204

10:10am

Usability and Usage of Mobile Sites and Apps in Academic Libraries
Mobile websites and apps for library resources are becoming increasing prevalent in academic libraries. This presentation will explore the results of a survey on the usability of these technologies at the College of New Jersey and the results of a usage study of mobile apps at the University of Florida.


Wednesday March 19, 2014 10:10am - 10:55am
Salon D/E

11:00am

KEYNOTE: The Mining and Application of Diverse Cultural Perspectives in User-Generated Content

Wikipedia articles, tweets, and other forms of user-generated content (UGC) play an essential role in the experience of the average Web user. Outside the public eye, UGC has become equally indispensable as a source of world knowledge for systems and algorithms that help us make sense of big data. In this talk, I will demonstrate that UGC reflects the cultural diversity of its contributors to a previously unidentified extent and that this diversity has important implications for Web users and existing UGC-based technologies. Focusing on Wikipedia, I will show how UGC diversity can be extracted and measured using diversity mining algorithms and techniques from geographic information science. Finally, through two novel applications – Omnipedia and Atlasify – I will highlight the exciting potential for a new class of technologies enabled by the ability to harvest diverse perspectives from UGC.

Brent Hecht is an assistant professor of computer science and engineering at the University of Minnesota. With interests that lie at the intersection of human–computer interaction, geography, and big data, his research centers on the relationship between big data and human factors such as culture. A major focus of his work involves volunteered geographic information and its application in location-aware technologies.

Dr. Hecht received a Ph.D. in computer science from Northwestern University, a Master’s degree in geography from UC Santa Barbara, and dual Bachelor’s degrees in computer science and geography from Macalester College. He was a keynote speaker at WikiSym – the premiere conference on wikis and open collaboration – and has received awards for his research at top-tier publication venues in human-computer interaction and geography (e.g. ACM CHI, COSIT). He has collaborated with Google Research, Xerox PARC, and Microsoft Research, and his work been featured in the MIT Technology Review, New Scientist, AllThingsDigital, and various international TV, radio, and Internet outlets.

Wednesday Keynote session sponsored by IBM


Speakers

Wednesday March 19, 2014 11:00am - 12:00pm
Grand Ballroom

12:00pm

ProQuest Lunch & Learn on Tools for Change
The higher education landscape is changing at a rapid pace affecting both those using and working within the library. The management of electronic resources is at the heart of this change. It is imperative that libraries have the tools to move forward and meet rapidly changing expectations of administration and of your patrons.

Join ProQuest to hear about two major initiatives to give you those tools and support this transformation:
The EBL & ebrary integration and see a demo of the new integrated ebook platform – EBL’s LibCentral – that will help you streamline workflows making discovery, selection and acquisition of ebooks simple.
The summer release of the Intota™ library services platform that will help your library grow and address the discovery, linking, management and assessment needs you have today and while providing you with support for future workflows.

RSVP: http://www.eventbrite.com/e/proquest-luncheon-at-erl-tickets-10742738821


Wednesday March 19, 2014 12:00pm - 1:00pm
Room 301

1:00pm

WORKSHOP | Outsourcing work to your computer

The workshop is geared towards complete newbies. People with no Python experience may be interested in the class also. We will look at typical problems encountered by Librarians and how to go about using computers/computation to solve them.



Speakers
avatar for Francis Kayiwa

Francis Kayiwa

Development Operations Engineer, Princeton University Libraries
Hungry, Foolish My stonecutter number is 42 :-)


Wednesday March 19, 2014 1:00pm - 5:00pm
Salon A

1:00pm

WORKSHOP | Railsbridge Workshop for Women
The workshop will be facilitated by Matt Zumwalt, who has taught this material numerous times within the context of of HydraCamp trainings in North America and Europe.~ The RailsBridge curriculum provides a fun way to get started or level up with Rails, Ruby, and other web technologies. It was designed for events that focus on increasing diversity in tech, so that people of all backgrounds can feel welcome and comfortable in our industry. For more information on RailsBridge, see http://www.railsbridge.org/
In this workshop, we will cover installing Ruby on Rails and working through the “classic” RailsBridge curriculum, which takes you step-by-step through making a Rails app, one command at a time. The curriculum is outlined on the RailsBridge website at http://docs.railsbridge.org/docs/
Presented with funding from CurateCamp and Digital Library Federatio

Speakers

Wednesday March 19, 2014 1:00pm - 5:00pm
Room 108

1:00pm

WORKSHOP | Influencing and improving products: structured interface reviews
Librarians from Cornell and Columbia libraries created a joint working group called the 2CUL Licensed Electronic Resources Interfaces Working Group (LERIWG) to create a successful model whereby partner libraries can collaboratively evaluate vendor e-resource interfaces together, efficiently and systematically, with a minimum of administrative overhead. In this hands on workshop participants we will share the details of how we conduct our evaluations and organize ourselves across two libraries. Michigan State University libraries will also discuss and look at various ways to assess e-resources accessibility, especially for users with visual disability, by using a set of free accessibility assessment tools available for us. We will have discussions on best practices, including assessment planning and documenting the outcomes. Bring your own laptop, if possible.


Wednesday March 19, 2014 1:00pm - 5:00pm
Salon B

1:00pm

WORKSHOP | Developing Workflow from TERMS: techniques for electronic resource management
TERMS: Techniques for Electronic Resource Management has been a developing crowdsourced project to provide the best practices for electronic resource management. This workshop will focus on the creation of workflows from the six functional areas of electronic resource lifecycle for varying types of resources: ebooks, ejournals/back-files/databases, and archive collections.


Wednesday March 19, 2014 1:00pm - 5:00pm
Salon E

1:00pm

WORKSHOP | Introduction to Project Management for Libraries
In this hands-on workshop, learn the basic theories and practice of project management for library projects. Working on real-life projects of their own choosing, workshop participants will learn and practice the key concepts and techniques for planning, organizing, managing, and completing projects in a library setting.

Speakers

Wednesday March 19, 2014 1:00pm - 5:00pm
Room 104

1:00pm

WORKSHOP | Forever Changes: Cultivating resilience in times of change, challenge, uncertainty and opportunity
A 4-hour workshop to deepen awareness around and develop of personal resilience. Drawing from the latest neuroscience, psychology, organisational science and leadership research, this workshop explores the how and why of human behaviour in adverse conditions and shares practical knowledge and skills plus a selection of tools and models designed to build personal resilience. The workshop is designed to empower librarians, and the organisations they work for, to respond to change, challenge and uncertainty with creativity, wisdom and confidence.

Speakers

Wednesday March 19, 2014 1:00pm - 5:00pm
Room 107

1:00pm

WORKSHOP | Electronic Resources & Data Management: A Love Story
Data management protocols are applied by academic libraries to the data that faculty produce. Library data including COUNTER statistics, ILLiad statistics, invoices, and other data are evaluated for procedures such as preservation and accessibility. This workshop will teach participants how to apply the Data Audit Framework to their library's data.

Speakers
avatar for Annette Bailey

Annette Bailey

Assistant Director, Learning Systems & Educational Technology Projects, Virginia Tech
Annette Bailey is currently the Assistant Director for Learning Systems & Educational Technology Projects for the Teaching & Learning Engagement Department at the University Libraries at Virginia Tech. She has recently taken on a new role in supporting the development of High Impact... Read More →


Wednesday March 19, 2014 1:00pm - 5:00pm
Room 103